Terms and condition

1. Acceptance of Terms

By accessing, browsing, and using the website, mobile application, and services of Food Fans Restaurant, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our website, application, or services.

We reserve the right to modify these terms at any time. Your continued use after modifications constitutes your acceptance of the updated terms.

Age Requirement

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are at least 18 years old.

2. Use License

Food Fans Restaurant grants you a limited, non-exclusive, non-transferable license to access and use our website and services for lawful purposes only.

This license does not permit you to:

Modify or copy the materials
Use the materials for commercial purposes
Attempt to reverse engineer any software
Remove copyright or proprietary notices
Transfer materials to another person or server
Use automated tools, bots, or scrapers
Engage in harassment or abusive conduct
Restrict or inhibit anyone's use of our services

3. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties, either express or implied. Food Fans Restaurant disclaims all warranties, including:

The implied warranty of merchantability
The implied warranty of fitness for a particular purpose
The implied warranty of non-infringement
Warranties related to accuracy or completeness of content
Warranties that services will be uninterrupted or error-free

Important Notice

We do not warrant that our website will meet your requirements, be available at all times, or be free from viruses or malicious code.

4. Limitation of Liability

To the fullest extent permitted by law, Food Fans Restaurant shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including damages for loss of profits, goodwill, use, or data.

In no event shall Food Fans Restaurant's total liability exceed the amount you paid to us in the 12 months preceding the claim, or $100, whichever is greater.

5. Reservations and Bookings

5.1 Making a Reservation

You may make reservations through our website, mobile app, phone, or in person. Required information:

Your name and contact information
Date and time of reservation
Number of guests
Special requests or dietary requirements

5.2 Confirmation and Changes

Reservations are subject to availability. Confirmation may take up to 24 hours. You may modify or cancel through our website, app, or by phone.

5.3 Cancellation Policy

Cancellation Timing	Charge
More than 48 hours in advance	No charge
24-48 hours in advance	50% of estimated bill or $25/person minimum
Less than 24 hours in advance	100% of estimated bill or $50/person minimum
No-show	100% of estimated bill or $50/person minimum

5.4 Reservation Validity

Reservations are held for 15 minutes past the reserved time
We reserve the right to release your table if you don't arrive within this grace period
No refund or credit for unused reservation time

5.5 Accurate Information

You are responsible for providing accurate information when making a reservation. False or misleading information may result in cancellation without refund and possible permanent banning from our restaurant.

6. Ordering and Delivery

6.1 Online Orders

When placing an online order, you agree to:

Provide accurate and complete information
Review your order before submission
Acknowledge all prices include applicable taxes and fees
Accept delivery times as estimates (not guaranteed)

6.2 Order Accuracy

Food Fans Restaurant is not liable for incomplete or incorrect orders due to information you provided. If you receive an incorrect order, contact us immediately at [Your Phone] or [Your Email].

6.3 Delivery Terms

Delivery available within designated service area only
Delivery times are estimates, not guaranteed
Orders must be placed 30 minutes before delivery time
We are not responsible for delays due to weather, traffic, or similar circumstances
Delivery fee of $[X] applies to all orders

Third-Party Delivery

If you order through platforms like DoorDash or UberEats, you have a separate agreement with that platform. Food Fans Restaurant is not responsible for their service, pricing, or order handling.

6.4 Dietary Restrictions and Allergies

Critical Safety Notice

You are responsible for clearly communicating all dietary restrictions and allergies. Our kitchen handles peanuts, tree nuts, shellfish, milk, eggs, wheat, soy, and sesame. Cross-contamination is possible. If you have severe allergies, inform our staff in detail.

7. Payment Terms

7.1 Accepted Payment Methods

Credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
Digital payment methods (Apple Pay, Google Pay)
Cash (in-person only)
Restaurant gift cards and credit

7.2 Pricing and Payment

All prices in USD unless otherwise stated
Prices subject to change without notice
Sales taxes and fees added at checkout
You authorize us to charge the full amount including taxes and fees

7.3 Refund Policy

Refund Eligibility:

Available for orders cancelled before preparation begins
Once preparation begins, full refund not available; partial credit or replacement offered
Refunds for quality issues processed as credit or replacement meal
Refunds do not include delivery fees or taxes

Refund Processing:

Credit card refunds process within 5-7 business days
Third-party platform refunds processed by that platform
Cash refunds available at restaurant location

8. Intellectual Property Rights

8.1 Ownership

All content on our website (text, graphics, logos, images, videos) is the property of Food Fans Restaurant and is protected by copyright and intellectual property laws.

8.2 Limited License

We grant you a limited license to view and download content for personal, non-commercial use only. You may not copy, modify, distribute, or display content publicly without permission.

8.3 Trademarks

"Food Fans Restaurant" and related marks are trademarks. You may not use them without our prior written permission.

8.4 User-Generated Content

By submitting reviews, comments, or photos, you grant Food Fans Restaurant a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content. You represent that you own the content and it doesn't infringe on third-party rights.

9. User Conduct and Prohibited Activities

9.1 Prohibited Activities

You agree not to:

Harass, threaten, defame, or abuse any person
Post unlawful, abusive, or offensive content
Engage in discrimination based on protected characteristics
Spam or send unsolicited messages
Attempt unauthorized access to our systems
Engage in fraud or misrepresentation
Promote illegal activities or services
Interfere with website operation or functionality

9.2 Consequences

If you violate these terms, Food Fans Restaurant reserves the right to:

Immediately suspend or terminate your account
Remove any content you submitted
Report your activities to law enforcement
Take legal action against you
Permanently ban you from our restaurant and services

10. Reviews and Ratings

10.1 Review Guidelines

By submitting a review, you agree to:

Provide honest, accurate information based on your actual experience
Not submit false, misleading, or defamatory reviews
Not submit reviews in exchange for compensation
Not submit reviews on behalf of competitors

10.2 Review Moderation

Food Fans Restaurant reserves the right to:

Review, edit, or remove reviews violating these terms
Remove reviews with inappropriate language or personal attacks
Reject promotional or competitor reviews
Limit review submission frequency

11. Limitation of Service

11.1 Right to Refuse Service

Food Fans Restaurant reserves the right to refuse service to anyone who:

Violates these Terms and Conditions
Engages in abusive, threatening, or discriminatory conduct
Appears intoxicated or under the influence
Is engaged in illegal activity
Is disruptive to other customers or staff

11.2 Temporary Closures

We may temporarily close due to maintenance, staffing issues, emergencies, or operational problems. We'll make reasonable efforts to notify customers via our website, social media, or phone.

12. Third-Party Links and Services

Our website may contain links to third-party websites not under our control. Food Fans Restaurant is not responsible for third-party content, products, services, or damages from using them.

We encourage you to review third-party privacy policies and terms before using their services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Food Fans Restaurant from any claims, damages, liabilities, costs, or expenses arising from:

Your violation of these Terms and Conditions
Your use of our website or services
Your submission of User-Generated Content
Your violation of applicable laws
Your infringement of third-party rights

14. Modification and Discontinuation

Food Fans Restaurant reserves the right to:

Modify or change our website or services anytime
Discontinue any feature or service
Limit or restrict access to any part of our services
Suspend or terminate services for maintenance or security

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [Your State/Country]. Any legal action must be brought exclusively in the courts located in [Your State/County], and you consent to their jurisdiction and venue.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating legal proceedings, attempt to resolve disputes by contacting us at [Your Email] or [Your Phone]. We will resolve disputes within 30 days if possible.

16.2 Arbitration

Disputes shall be resolved by binding arbitration administered by [Arbitration Provider]. Arbitration shall be individual (not class action) in [Your City], [Your State]. Each party bears its own costs unless otherwise awarded.

16.3 Class Action Waiver

You waive the right to participate in any class action or class arbitration against Food Fans Restaurant.